Refund Policy
  1. Notice of Withdrawal:
    • Students must provide a 90-day written notice before terminating their studies.
    • The notice period starts from the date the written request is received by Beauty and Laser Academy.
    • Tuition fees remain payable for the entire notice period.
  2. Registration Fees:
    • The registration fee is non-refundable under any circumstances.
  3. Tuition Fee Refunds:
    • Before Course Commencement:
      • 90-day written notice & cancellation 14+ days before the course start date: 75% refund.
      • 90-day written notice & cancellation less than 14 days before the course starts: 50% refund.
    • After Course Commencement:
      • 90-day written notice & withdrawal within the first week of the course: 25% refund.
      • Withdrawal after the first week: No refunds will be issued.
      • Failure to provide a 90-day notice: Full tuition remains payable.
  4. Non-Refundable Cases:
    • Failure to attend the course (no-shows).
    • Dismissal due to violations of Beauty and Laser Academy's policies or misconduct.
    • Short courses, workshops, or masterclasses are non-refundable once payment is made.
  5. Course Materials & Kits:
    • Any course materials, kits, or supplies that have been issued are non-refundable.
    • If unopened and in original condition, some items may be eligible for return at the Academy’s discretion.
  6. Cancellation Due to Medical or Exceptional Circumstances:
    • Students withdrawing due to a serious medical condition or exceptional personal circumstances must submit a formal request with supporting documents.
    • Refunds in such cases will be considered on a case-by-case basis at the Academy’s discretion.
  7. Refund Processing:
    • Refund requests must be submitted in writing to the Academy.
    • Approved refunds will be processed within 30 days of approval.
    • A confirmation email or letter will be sent once the refund request is received.
  8. Reallocation of Payments:
    • Payments may be reallocated for another Beauty and Laser Academy service upon written request.
    • Reallocation requests must be made at least 14 days before the original course start date.
    • Reallocation is subject to approval and availability.
  9. Additional Considerations:
    • Proof of Payment: Proof of payment may be required when submitting a refund or reallocation request.
    • Partial Payments: Refunds or reallocations apply only to the amount paid to date.
    • Course Material Return: If course materials were provided, their return in unused condition may be required for a refund or reallocation.
    • Refund Method: Refunds will be issued through the original payment method unless otherwise requested in writing.
    • Transaction Fees: Refunds exclude any non-refundable payment gateway or transaction fees.
  10. Force Majeure Clause:
    • Refunds will not be issued for cancellations or delays caused by circumstances beyond the Academy's control, such as natural disasters or government restrictions.
    • Students may reschedule their enrollment at no additional cost in such cases.
  11. Policy Updates:
    • Beauty and Laser Academy reserves the right to update this refund policy. The most recent version will apply to all transactions.

For any questions or concerns regarding this policy, please contact us by emailing info@beautylaseracademy.co.za , calling +27 10 97 LASER (52737) , calling +27 82 975 6485 or WhatsApp +27 82 975 6485 .

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